Latest Posts

MTN Uganda Breaks Silence On Saturday System Breakdown

MTN Uganda has spoken out on the Saturday system breakdown— denying that no funds were lost on its clients’ accounts.

MTN Uganda last week experienced a huge system breakdown—with industry experts describing the incident as major hack on the company’s mobile money system.

During the system breakdown, all digital enabled transfer services including buying internet or voice bundles and other financial transactions completely went down after being slow for a couple of hours— plunging the company into a fresh crisis.

In a statement issued Monday March 14, MTN Uganda acknowledged the Saturday system breakdown—confirming that the disruption impacted transactions but said the system was later restored full service.

Whereas several MTN customers and agents claim to lost money in the process in self initiated transactions, the company has maintained its not aware of any funds lost.

“MTN Uganda reassures its esteemed customers and the general public that there has been no loss of funds on our clients’ accounts. We regret any inconveniences caused by the system intermittences. Customers may contact us through social media or our call center for further assistance related to their individual accounts” MTN Mobile Money Uganda Limited wrote.

About two years ago, MTN Uganda also experienced a huge system breakdown. Reports indicated that it was a result of a security breach on a consumer finance aggregator, Pegasus Technologies.

At least $3.2 million is estimated to have been stolen in last such incident with some reports quoting a much higher figure. The hackers used around 2,000 mobile SIM cards to gain access to the mobile money payment system, reports indicated. They then instructed the banks to transfer millions of dollars to telecommunication companies who then paid out mobile money to these different SIM cards across the country.

A majority of Ugandans have no formal bank account and rely on mobile money for its convenience. In some rural areas it is the only feasible option. Mobile money payments are used in agriculture, energy, health and education, among other sectors.

The Uganda Police Annual Crime and Road Safety Report of 2019 showed more than 41 billion Ugandan Shillings ($11m) was lost to criminals through cyber crimes including swapping SIM cards and hacking digital financial accounts last year

Loading

Don't Miss

EXPOSED! Muyenga Tycoon’s Maid Cited In Land Wrangle

In recent days, Muyenga, Y2K Zone a push Kampala suburb,

Parliament Orders Closure Of Fuelex Petrol Stations For Adulterating Fuel

The Parliamentary Committee on Trade And Industry led by Mbarara

Big Story: Parliament Probes UETCL Bosses Over Corruption, Mismanagement & Controversial UGX 28Billion Compensation Deal

Members of Parliament on the Committee on Environment and Natural

‘Back Off Buganda Land’ Kabaka Mutebi Castigates People Pushing For Abolition Of Mailo Land Tenure System

The Kabaka of Buganda Kingdom Ronald Muwenda Mutebi II has

Big Story: IGG Probes Over Shs1bn Ubos Fraud

The Inspector General of Government (IGG) is investigating top officials

EXPLOSIVE: How Speaker Kadaga & Confidant Hon. Okupa Spent Over US $764,000 (Shs2.8 BN) In-less Than 2 Years In Travels Abroad

Since taking office as Deputy Speaker of Parliament way back

Ham Vs DTB Appeal: Bank Of Uganda Runs Out Of Case, Leaves DTB To Carry Its Own Cross

Bank of Uganda has officially quit the case involving city

Amnesty International Joins Push To Free Presidential Runner Robert Kyagulanyi

The Ugandan authorities must immediately lift the police and military

Exporters Call For Strong Action Against EAC States’ Trade Barriers

Manufacturers have called on the government to impose tough measures

Big Story: How KCCA Officials Messed Up Youth Fund Programs, Stole Billions of Gov’t Funds In Shoddy Deals

Kampala: If there is any government Authority that frustrating President

I Predict Museveni, NRM Victory In 2021 Elections

By Faruk Kirunda Kampala: As we dive into the high

Crisis: Lord Mayor Lukwago Defies Court Order, Appoints Balondemu As Chairman K’la District Land Board

Veteran lawyer Hajji Elias Lukwago, who is the Kampala city

Scandal: Stanbic Bank Bosses Allegedly Steal Borrowers’ Land Titles, Mortgage Them To Dfcu Bank

Several officials at Stanbic Bank are in deep trouble after

Scandal: KCCA Officials On Spot For Blowing Shs 8Bn Under The Guise Of Renovating Old Tax Park

Several officials at the Kampala Capital City Authority (KCCA), are

Covid-19 Crisis: Ugandan Students Expected To Sit For UNEB Exams In March 2021

All indications are that a dead year will not be

BoU To Appeal In Supreme Court Over Trashed Crane Bank Case

The Bank of Uganda (BOU) has said it will be

Shame As Top Police Boss Is Convicted Of Car Theft, Ordered To Pay Over Shs282M

Untold shame has engulfed the Uganda Police a senior officer

Just In! Energy Mafias Rock Parliament As Patriotic Young Turks Question AIGP Akullo’s Involvement In Min. Energy Corruption

Panic has rocked Parliament as renowned Parliamentarian and Lawyer Hon.

Energy Mafias Debunked Part III: How Werikhe, Turyagyenda Corruptly Swindled Shs15 Bn For 3 Electricity Distribution Projects In Acholi, Bunyoro & Kiruhura

FUNDING THE COUP THROUGH ENERGY AND MINERALS CORRUPTION By the

Just In: Top Energy Officials Fired On Presidential Orders Over Massive Theft Of Electricity Distribution Funds

By Our Reporter Kampala: Two senior officials of Rural Electrification

Salary Scam Hits KCCA AS 29bn Is Paid To Ghost Workers

After Eng Andrew Kitata took over as the acting Executive

Roko, MPs Disagree On Alternative Financing Possibilities

The Finance Committee of parliament and Roko Construction Limited have

Bitter IGP Ochola Axe Six Police Directors

The Inspector General of Police Martin Okoth Ochola has ordered