Browsing: Government of Uganda

ERA Announces Standardized Complaints Handling Guidelines for Electricity Distributors

The Electricity Regulatory Authority (ERA) has issued a set of Standardized Complaints Handling Guidelines for licensed electricity distributors, as one of the measures to effectively handle complaints from consumers. According to officials at ERA, the Complaints Handling Guidelines are designed to set a standard for Licensees to handle complaints in relation to their obligations under…

Adverse Macroeconomic Factors Bite, Compel ERA To Approve New Power Tariffs

The Electricity Regulatory Authority (ERA) has approved new Electricity End-User Tariffs to be charged by Umeme Limited for the supply of Electrical Energy in the Billing Period from October to December 2022. According to documents seen by this website, the hostile economic environment in Uganda compelled the Electricity Regulatory Authority (ERA) to revise increase tariffs…

Electricity Tariffs Expected To Shoot Up As Macroeconomic Factors Impact Heavily On Power Generation, Supply

Experts in the energy sector have revealed that the skyrocketing fuel prices, inflation and other Macro-Economic Factors in Uganda are most likely to lead to an increase in the cost of electricity. This is mainly because fuel is used in the generation of thermal electricity as opposed to hydroelectricity which is generated from water. The…

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